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Q: Where is your factory located? How can I visit there?
A: Our factory is in Wuzhong District, Suzhou City, Jiangsu Province, and all our customers, both domestic and foreign, are warmly welcome to visit our factory
Q: Are you a factory or a trading company?
A: We are a large factory integrating R&D, production and sales.
Q: When can I get the price?
A: Normally, we quote within 24 hours after we receive your inquiry.
Q: Can you do OEM?
A: Yes, we do OEM, ODM and R&D. We can process products according to the different needs of our customers.
Q: What is the delivery time?
A: According to the order quantity, it needs to be negotiated.
Q:If I want to order a small quantity, can you do it?
A: If you need products that we have in stock, that would be great and you can choose goods that are in stock.We can put your order together with our other customers' orders for production. But this will require some waiting time.
Q:How will you track my order?
A:When the goods start production, we will take photos of the goods and send them to you, if you find any production,defects, please contact us to correct it. Throughout the production process, we will keep in touch with you via email or instantinformation and you can get the latest news about your order. After the goods are completed, we will take pictures of the goods and pack
to you before shipping.
Q: How can I get a sample?
A: Please pay the sample cost and courier fee before we receive your first order. We will return the sample cost to you on your first order.
Q: Can you brand the products with our brand?
A: Some products can. We can put your Logo on the products and packaging if you can meet our MOQ.
Q: Can you make products in our colors?
A: Yes, the color of the product can be customized if you can meet our MOQ.
Q: How do you guarantee the quality of your products?
A:
1) Strict testing during the production process.
2) Strict sampling inspection of products before shipment, and make sure the products are well packed.
